Privacy Policy

Privacy Policy

Last updated: [10/2/2025]

This Privacy Policy explains how NAPLEXTime / the School (“we,” “us,” or “our”) collects, uses, discloses, and protects information from users (“Students,” “you,” “your”) of our School platform and courses (the “Services”). By enrolling in or using our Services, you agree to the practices described in this Policy.

1. Information We Collect

We collect information in various ways, including:

1.1 Personal Identification Information
You may provide us information directly when you:

  • register or enroll in a course,
  • subscribe to newsletters or updates,
  • contact our support or fill out inquiry forms,
  • submit coursework, assessments, or profiles.

Typical personal data includes your name, email address, mailing address, phone number, date of birth, educational background, billing information, and other similar identifiers.

1.2 Automatically Collected Information
When you use our Services, we may automatically collect:

  • device information (e.g. device type, operating system, browser),
  • IP addresses,
  • usage data (pages visited, time spent, clicks, log data),
  • analytics and performance metrics,
  • cookies, web beacons, and similar technologies.

1.3 Aggregated or De-identified Information
We may transform personal data into aggregated or de-identified formats that cannot reasonably identify you. Aggregated data may be used for analytics, benchmarking, or improving the Services.

2. How We Use Your Information

We may use the collected information for several legitimate purposes, including but not limited to:

  • Service delivery: to administer courses, manage enrollments, provide student support, and communicate with you,
  • Personalization: to tailor content, recommendations, or the user experience,
  • Customer service: to respond to inquiries, technical support, or feedback,
  • Notifications and updates: to send emails or messages about your account, course changes, new features, or promotional content (where permitted),
  • Analytics and improvements: to analyze trends, monitor usage, detect issues, and improve our Services,
  • Legal compliance and safety: to enforce our terms, detect fraud, comply with legal obligations, or protect rights, property, or safety.

3. Sharing & Disclosure

We do not sell, trade, or rent your personal identification information to third parties. However, we may share information in the following cases:

  • Service providers and contractors: we may engage third parties (e.g. payment processors, hosting services, analytics providers) who assist us in operating our Services; they will have access only to data necessary to perform their functions and must comply with confidentiality obligations.
  • Legal or regulatory obligations: we may disclose information when required by law, court order, or to comply with government requests.
  • Business transfers: in the event of a merger, acquisition, or sale of assets, user data may be transferred (with notice to affected users, where required).
  • Aggregate or de-identified data: we may share anonymized information that does not identify individuals.

4. Cookies & Tracking Technologies

We use cookies, web beacons, local storage, and similar technologies to collect usage data, facilitate navigation, remember preferences, detect fraud, and analyze performance. You may adjust your browser or device settings to refuse or block cookies; however, some features of our Services may not work correctly if disabled.

5. Data Retention & Security

  • We retain your personal information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, enforce our agreements, or fulfill internal purposes.
  • We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.
  • No method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your jurisdiction, you may have certain rights concerning your personal information, such as:

  • Accessing or obtaining a copy of your data,
  • Correcting or updating inaccurate information,
  • Deleting or requesting deletion of your data,
  • Restricting or objecting to certain processing,
  • Withdrawing consent (where processing is consent-based),
  • Portability: requesting your data in a structured, machine-readable format,
  • Opting out of marketing or promotional communications.

To exercise these rights, please contact us via the contact details provided below. We will respond in accordance with applicable law.

7. Children & Minors

Our Services are not directed to children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal data from children under that age. If we learn that we have collected data from a child without verifiable parental consent, we will take steps to delete that data.

8. International Data Transfers

Your information may be stored or processed in jurisdictions outside your own, including outside your country, which may have different data protection laws. By using our Services, you consent to this transfer, storage, and processing. We will take steps (e.g. standard contractual clauses) to protect your data consistent with this Policy and applicable laws.

9. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date, post the updated version on our site, and, when required, notify you (e.g. via email or in-app notice). Your continued use of the Services after such changes implies acceptance of the revised Policy.

10. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal data, you may contact:

NAPLEXTime / the School
[email protected]